Hi, I am Abhishek Dwivedi, I learn technologies and help building innovative products and platforms!
My Ai Twin
About Me
I am an experienced AI Engineering Manager and Technology Architect with 17+ years of
expertise across Conversational AI, Generative AI (GenAI), Large Language Models (LLMs), and
Customer Experience platforms. I have led end-to-end delivery of AI-driven solutions,
enterprise platforms, and digital transformation initiatives across industries including
Telecom, Oil & Gas, Entertainment, Insurance, and Banking.
Currently, I am focused on designing Composable architecture-based GenAI search solutions
for eCommerce marketplaces (B2C & B2B), leveraging API-first platforms like Algolia and
COVEO. This work involves integrating cutting-edge AI technologies to create scalable,
intelligent search experiences that enhance customer engagement and drive business
growth.
In my most recent role at Accenture, I’ve been part of Accenture's Data and AI capability,
driving innovation as an Engineering Manager for Conversational AI and Customer Experience
platforms. My work has centered on building scalable AI solutions that integrate seamlessly
with enterprise systems, helping global clients achieve next-level customer engagement and
operational efficiency.
With a strong foundation in Enterprise Social Collaboration, User Engagement (Gamification),
Enterprise Knowledge & Content Management, and various hosting models such as Cloud, SaaS,
and PaaS, I am known for blending technical creativity with strategic insight. This
combination enables me to develop unique, value-driven approaches that push the boundaries
of AI and digital innovation.
I am passionate about continuous learning, collaboration, and leading teams to success. My
work spans geographies and industries, allowing me to adapt to complex challenges while
driving forward-thinking AI solutions. I thrive in dynamic environments where innovative
ideas can come to life.
I hold a B.Tech. in Computer Science from APJ Abdul Kalam Technical University, India, and
I’m always eager to connect with former colleagues, industry professionals, and like-minded
innovators.
Feel free to reach out if you'd like to discuss AI, GenAI, Composable Search solutions for
ecommerce, digital transformation—or simply to connect.
My Work Experience
- Jan 2025 - Present
- BNGMS Pvt. Ltd
- Director of Engineering
- June 2021 - Jan 2025
- Accenture - India
- AI Engineering Manager
- Dec 2015 - June 2021
- Accenture - India
- Software Development Associate Manager
- Aug 2013 – Dec 2015
- Accenture - India
- Software Development Team Lead
- Jan 2012 - Aug 2013
- Apple (Vendor Tech Mahindra)
- Technology Lead (Social Collaboration)
- Oct 2011 - Jan 2012
- NVISH Solutions
- Senior Software Developer
- Dec 2007 - Oct 2011
- Infosys Technologies Ltd.
- Senior Software Developer
Testimonials / Recommendations
Abhi is a rare mix of technical and functional skills, he believes in hands on and ensures learning new skills and doing it on own first before leading it to others. He is a great leader and is unanimously respected by all his team and management for his support in driving large complex projects, I have worked along with Abhi at a stretch in various opportunities implementing Virtual Agents/Artificial Intelligence platforms and delivering large scale client engagements ,I can vouch him for any new complex engagements. Keep it up Abhi!!
Satish Chandodi
Technical Program Manager at Dell
Abhishek Dwivedi worked on the social collaboration platforms in the Social Capability as part of my team in Accenture Digital.There were situations and requirements where a proof of concept was to be created outside the product capabilities and Abhishek was one of the minds in the team who can pick it up and deliver it with just few instructions and directions. He would put his research and come back with options.We used to have intermediate meetings to assess the progress and direction but overall, Abhishek has delivered, always.A sincere and dedicated team member who helped in mentoring lot of juniors too.
Pranayesh Singh
Entrepreneur, Sustainable Capability Creator , Advisor for Technology & Non Technology Startups.
I worked with Abhishek for close to 2 years at Tech Mahindra. During that time, I saw Abhishek not only managing his project activities efficiently, but also proactively contributing to competency and team building initiatives. He is technically skilled and has a good knowlege on Jive. He also has good customer management skills and has a strong willingness to continuously learn and grow as a professional.
Vanshaj Dhall
Partner Manager at AISPL
Passion. Intensity. Attention to Detail. Hard Working. Strategic Thinker. These are words that describe Abhi. His extraordinary Jive expertise make him an outstanding partner, who understands how to get the most out of resources at his disposal. His ability to manage multiple high profile projects and able to motivate people around him to deliver a quality product is commendable. I came to know him when we were on the same project in Tech M. Abhi was always available. Whether it was related to work, or I wanted to get his advice on some crazy product idea, specially Jive related idea, he was always there to help. Working with Abhi has been a pleasant journey on several complex initiatives.
Senior Technical Architect (Data and Machine Learning) at FarEye